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Shipping Policy

Thank you for shopping with ForgeOne!

                                                     Processing Time

  • Standardized PCs: Standard PCs: These PCs typically arrive within approximately 2–3 weeks, including processing, building, testing, and shipping. Orders are processed after payment is completed.

  • Customized PCs: Since these PCs are also built-to-order, they will take around 3 weeks. They would need to be tested and more to finally be shipped.

  • Special Orders or Backordered Items: If an item is unavailable or requires special ordering, ForgeOne will notify you about the expected availability and shipping timeline.

                                  Shipping Methods and Carriers​

  • We use official shipping brands like UPS, USPS, FedEx, and DHL for domestic and international shipments.

  • Your tracking number will be provided when you receive your order.

                                        Shipping Costs​

  • The size, weight, origin, and destination determine your shipping costs.

  • Free shipping promotions may apply to specific products or order amounts.

                                                       Order Tracking

  • When your order is being shipped to you, the order's tracking information will be available to see.

  • You can monitor the shipping status of the order being sent to you.

                                     Shipping Restriction​

  • We don't ship to P.O. boxes right now for better PC handling.

  • Certain international places may be restricted due to customs and carrier limitations.

                              Damaged or Lost Packages​

  • If your PC arrives damaged, contact us within 48 hours of delivery.

  • Please provide:

  • Photos of the box and PC

  • Your order number

  • If a package is lost, we will work with the carrier to resolve the issue.

                               Incorrect Shipping Address​

  • Customers are responsible for providing the correct shipping address.

  • We are not responsible for delays or losses caused by incorrect addresses.

                                     International Shipping​

  • Currently, we ship within the United States.

                                                                               ​Contact Us!

If you have a question about our shipping policies, please get in touch with us. Click this button under this text to contact us!

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